2N® Mobile Key3.6.0 - App Store

Mobile Key 3 from 2N empowers you with the ability use your mobile phone as your access credential and the key to your doors. Our latest version introduces patented WaveKey technology to bring you unprecedented reliability, opening speed and solution security.

WaveKey technology allows door opening to feel instant upon reader touch. Furthermore, it prevents unwanted door opening by static phones and attempts to ensure phones moving away from the reader won’t authenticate.

Bluetooth credential security is guaranteed by government grade AES encryption over our proprietary channel. Benefit from the option of NFC door unlocking too, if your phone and 2N reader supports it.

Used in combination with an appropriate 2N(R) IP Intercoms or Access Units, Mobile Key offers a convenient, secure and reliable keyless access solution.

Operation modes include:

‘Touch mode’, which lets you open the door without removing your phone from your pocket or bag, simply by touching the reader. Enjoy a seamless and convenient access experience even if your hands are full.

‘Tap mode’, which allows you to trigger door opening form a greater distance by tapping the button in the app. Perfect for car park or garage access.

‘Card mode’, allowing you to authenticate by presenting your phone against the reader without need to unlock the screen Disabled by default. Requires ‘Tap mode’ enabling by reader admin and enabling in app.

‘Motion mode’, allowing authentication to be triggered via motion detected in the intercom’s camera. Requires configuration by reader admin and enhanced video license in reader.
Other features include:
Other features include:
. Unlimited free credentials
. Dynamic performance training
. Door sensitivity settings
. Vibration feedback
. Time limited access
. Simultaneously supported authentication modes
. Manual sensitivity override per device
Setup Instructions:
. Download and install the app
. Choose the authentication mode (‘Tap-in-app’ or ‘Touch’) in your Bluetooth enabled 2N(R) IP Intercom or Access Unit.
. Add a new user to its directory and generate a pairing PIN code
. Start pairing mode in the app and select the device you wish to pair (you must be within range of the device. For ‘Touch’ mode you may need to touch the device for it to become visible in the app)
. Enter the pairing PIN code when prompted
. After successful pairing, you may now enter the door with the app

Version History The Mobile Key service is reaching its end of life. We are releasing the final version, which allows existing users to export their data before the app is removed from the app store. 3.6.0 01/11/2025 This version will brings you option to transfer your Mobile Key data into the new My2N app. The transferring will be happening gradually so wait until the app will notify you. We also did some bugfixing. 3.5.0 07/22/2024 We've updated Mobile Key to give you lots of improvements - and squashed some bugs! Things should run smoother now. 3.4.0 02/06/2024 We've updated Mobile Key to give you lots of improvements - and squashed some bugs! Things should run smoother now. 3.3.4 10/11/2023 We've updated Mobile Key to give you lots of improvements - and squashed some bugs! Things should run smoother now. 3.3.3 10/04/2023 We've updated Mobile Key to give you lots of improvements - and squashed some bugs! Things should run smoother now. 3.3.2 09/21/2023 We've updated Mobile Key to give you lots of improvements - and squashed some bugs! Things should run smoother now. 3.3.1 08/04/2023 *All readers’ firmware should be updated to at least 2.32 after installing Mobile Key 3.0 or higher. *

Minor change in this version:
- Function to detect install status of My2N Mobile Video application for improved user experience 3.3.0 11/02/2022 *All readers’ firmware should be updated to at least 2.32 after installing Mobile Key 3.0 or higher.*

Innovations & improvements:
- Opening sensitivity settings – choose between three opening sensitivity modes to get the perfect balance of security and convenience for your site
- Notification promoting user to restart app if it is not correctly suspended

See app description for more details 3.2.1 04/26/2022 *All readers’ firmware should be updated to at least 2.32 after installing Mobile Key 3.0 or higher.*

Innovations & improvements:
- Opening sensitivity settings – choose between three opening sensitivity modes to get the perfect balance of security and convenience for your site
- Notification promoting user to restart app if it is not correctly suspended

See app description for more details 3.2.0 03/07/2022 Innovations & improvements:
- RSSi learning – train the app to improve performance by flagging unintended openings in the access log
- Control opening modes per device – disable one or more of the available opening modes for individual readers
- Openings by card mode properly reflected in access log
- Improved management of connections between the phone and reader
- Report form improvement – support ticket number may be entered

Corrections:
- Improved performance with card mode where used with Access Unit Mullion 3.1.0 09/29/2021 *All readers should be updated to use the same firmware version 2.32 to ensure optimal performance of Mobile Key 3.0 and to benefit from new WaveKey technology. It is not recommended to mix firmware version 2.32 with lower versions whilst using Mobile Key 3.0.*

Mobile Key 3.0 is a major new version which introduces support of WaveKey technology. This brings enormous changes to the way that Bluetooth authentication is handled. More specifically, the patented and patent pending WaveKey technology includes:

*Much quicker transaction speed*: The time typically taken for the reader to trigger door opening after it has been touched has been reduced to a fraction of a second.

*Greater security*: Static phones in the vicinity of a reader will not accept authentication. Phones beyond a certain range, which appear to be moving away from the reader will not accept authentication either.

*Better reliability*: Bluetooth communication has been overhauled to offer even more reliable performance with an even wider range of devices.

*Adaptive learning*: The application autonomously adjusts its internal parameters to optimise performance for each reader with which authentication takes place.

*New authentication modes*: Card mode allows the user to authenticate by presenting their phone against the reader without need to unlock the screen. Motion mode allows authentication to be triggered via motion detected in the intercom’s camera. Both are disabled by default. Requires configuration by reader admin.

*Simultaneously supported authentication modes*: All authentication modes may be enabled in the reader simultaneously, allowing the user to choose their preferred mode upon each use. Requires configuration by reader admin.

*Manual sensitivity override*: Whilst the app can automatically adapt the Bluetooth sensitivity to each device, it is also possible to override this with manual settings per device.

Additional improvements include:

• Option in settings to disable sending of anonymous analytical data
• Background scanning may be manually disabled
• Improved handling of multiple authentication
• Better user interface behavior
• Improved tutorial screens 3.0.0 04/21/2021 Features
- Detects readers with firmware supporting new BLE authentication technology, so users know when to update mobile app. 2.2.4 02/24/2021 Features:
- Access logs to provide an audit of accesses
- Improved report form and exporting of logs
- Warning notification about limited functionality if user kills the app
- Better tutorial behavior
Fixes:
- Fixed signal strength visualization
- Fixed devices scrolling on the main screen
- Missing entries in logs (2.2.2)
- Fixed Release Notes (2.2.3) 2.2.3 08/13/2020 Features:
- Added the ability to attach screenshots in the report form.
- Missed call entries in call log now contain snapshots.

Improvements:
- Enhanced support for iOS 13.
- Devices in the phonebook are ordered by type.

BugFixes:
- Fixed UI problems in split view mode on iPad.
- Fixed incorrect error message "No Internet Connection" in case of using only eSIM.
- Missing entries in logs (2.2.2) 2.2.2 08/05/2020 Features:
- Added the ability to attach screenshots in the report form.
- Missed call entries in call log now contain snapshots.

Improvements:
- Enhanced support for iOS 13.
- Devices in the phonebook are ordered by type.

BugFixes:
- Fixed UI problems in split view mode on iPad.
- Fixed incorrect error message "No Internet Connection" in case of using only eSIM. 2.2.1 07/17/2020 Features:
- Notify user about missing permissions
- Added debug section to show all Bluetooth devices in range
- Improved report form with option to attach screenshots

Fixes:
- Fixed problem with pairing mode being always active
- Fixed missing devices after phone restart 2.1.0 04/08/2020 - Added vibration upon successful door opening
- App requests Bluetooth permission in the tutorial on iOS 13
- Fixed missing credentials after iOS update 2.0.6 01/09/2020 Improvements
- Consolidated regions for faster lock opening
- Users without valid credentials will not block communication with the lock 2.0.5 09/02/2019 New features
- Tutorial explaining Touch mode
- Issue Report Form

Bug fixes and minor UI improvements 2.0.4 05/23/2019 New features
- Tutorial explaining permissions and features

Improvements
- Improved UI
- Entering pin from notifications

Bug fixes 2.0.3 03/26/2019 Features and improvements
- Signal strength indication
- Performance optimalization, and increased stability
- UI adjustments
Bug fixes
- Fixed double authentication
- Corrected Bluetooth detection 1.0.4 08/24/2018 Features and improvements
- Signal strength indication
- Performance optimalization, and increased stability
- UI adjustments

Bug fixes
- Fixed double authentication
- Corrected Bluetooth detection 1.0.3 08/22/2018 Fast response to TAP action. 1.0.2 01/17/2017 Quicker response to Bluetooth advertisement received. 1.0.1 01/11/2017